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Access: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact us at: www.dtvape.co.nz, calling us on 04 2379196.
Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonable fee for giving access to your personal information if your request requires substantial effort on our part.
Correction: If you need to correct your personal information, please contact us at one of the above contact points.
DTVape Limited is committed to compliance with privacy laws which apply to its businesses and which set out standards for the management of personal information
This policy outlines our personal information management practices. Specifically:
There are some matters to which this policy does not apply. By using our websites and/or providing information to us by other means, you consent to the collection, storage, use and disclosure of your personal information in accordance with this policy. In some circumstances, if you do not provide us with information we may not be able to provide certain goods or services to you.
In this policy, references to “us” or “we” are references to DTVape Limited.
If you wish to complain about a breach of the privacy rules that bind us, you may contact us at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it.
We may discuss your complaint with our personnel and our service providers and others as appropriate.
We will investigate the matter and attempt to resolve it in a timely way. We will inform you in writing about the outcome of the investigation. If we do not resolve your complaint to your satisfaction, or at any other time, you may make a complaint to the Privacy Commissioner.
We may change this policy periodically. If we propose to change this policy, we will display at least two weeks’ prior notice of the change on www.dtvape.co.nz .
There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and for use of our online sites.
More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.privacy.org.nz.